Bath-based Gradwell Communications has extended their awards success by scooping the Internet Telephony Service Providers Association award for Best Business ITSP.
The company, based in Bath, triumphantly came out on top against five of the UK’s leading Internet telecommunication specialists.
When selecting a winner for the award, the judges commended Gradwell’s renewed commitment to delivering outstanding levels of service, driving home the value of reliability and exceptional support to create a better experience for its customers.
Gradwell won its first award in 2004, and was also the recipient of the inaugural ITSPA award for Best Small Business Telephony in 2008. In the ten years since its first award, Gradwell has expanded its business to over 20,000 customers, providing reliable business telephony, fibre broadband and cloud services.
The company’s continuous commitment to innovation, excellent service and its customers has paved the way to award winning growth, and this ITSPA award demonstrates Gradwell’s dedication to quality is as strong as ever.
First established in 2004, the ITSPA promotes development and innovation within the VoIP and telecommunications industry by encouraging competition and self-regulation. This year’s ceremony was held at Milbank Tower, London, and was attended by a variety of industry-leading businesses.
A spokesperson from the company said: “We’re incredibly proud of this achievement, Gradwell have worked tirelessly to deliver the best possible service to our customers, and it’s wonderful to be recognised for our constant efforts by such a prestigious establishment.
“We’d like to thank the ITSPA, and congratulate all the other finalists. Receiving the award is a great recognition of our efforts to deliver a good customer experience, but we realise that we can get better for our customers, and are determined to do exactly that.”