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Residents being asked to have their say on library services in Bath

Thursday 14th September 2023 Bath Echo News Team Community, Politics

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People across Bath and North East Somerset who visit local Libraries Information and Advice centres are being asked for feedback on how they use the service.

Photo courtesy of B&NES Council

A survey is being run by Bath & North East Somerset Council to find out how and when people use the services and what is important to them.

Anyone visiting Bath Central Library, Keynsham and Midsomer Norton Library, Information and Advice Services or Bath Housing Welfare and Advice Services until 30th September will be invited to complete the survey when leaving.

The survey can also be taken online or by telephone by calling Council Connect on 01225 39 40 41.

The information gathered will help the local authority decide how best to use allocated funding to improve library and information services across the district.

Feedback from the last survey in March 2022 informed improvements to library spaces including making them more welcoming again after Covid lockdowns, installing drop boxes for out of hours book returns and re-opening the café at Keynsham Library.

Councillor Tim Ball, cabinet member for Neighbourhood Services, said: “Libraries and advice centres are an essential service for people in Bath and North East Somerset and it’s important that we continue to engage with residents to improve them as much as we can.

“This survey is the first stage of our commitment to listen to communities and find out how libraries can best support their needs.

“Please help us shape our services for the future by having your say.”

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  • Source Bath & North East Somerset Council
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