The Roman Baths has been recognised for its commitment to making facilities accessible to autistic people with an award from the National Autistic Society.
The society presented the Roman Baths with an Autism Friendly Award last Thursday (19th May) after it praised the attraction for the high level of training given to staff on autism, and for adjustments to suit autistic people, such as information in advance, quiet areas, and attention to appropriate lighting and control of sound.
This award is the third this year that recognises the efforts made by the Roman Baths to cater for all types of visitor following a Gold Award for Access and Inclusivity in the South West Tourism Awards 2015/16 and a Silver Award in the Access for All category in Visit England’s Awards for Excellence 2016.
Councillor Patrick Anketell-Jones (Conservative, Lansdown), Cabinet Member for Economic Development, said: “As one of the country’s top heritage attractions, the Roman Baths welcomes more than one million visitors every year.
“Staff at the Roman Baths have worked hard to ensure that this welcome is extended to visitors with special needs, and we are delighted to have received an Autism Friendly Award.”
The society praised the centre’s visitor guide for autistic people, which uses a combination of text and visual information and was written by a student with Asperger syndrome from Farleigh College, who was offered work experience at the Roman Baths.
Recognition was also given to the front of house staff’s system of logging pre-arranged visitors with special needs to ensure that the appropriate support is offered to allow them to enjoy their visit.
The society was also impressed with the information for autistic visitors on the Roman Baths website and social media pages.
Daniel Cadey, Autism Access Development Manager at the National Autistic Society, said: “We’re so pleased to present the Roman Baths with the Autism Friendly Award.
“At the National Autistic Society we know that autistic people should have all the same opportunities as everyone else to visit everyday amenities and attractions, like the Roman Baths, but too often find their surroundings overwhelming or face judgement from the public or staff who aren’t aware of autism or don’t understand the condition.
“We want to change this by encouraging as many places as possible to commit to making their facilities welcoming to those on the spectrum and would like to congratulate the Roman Baths for the fantastic efforts they have made to become an autism-friendly location.”
The award was presented at the event, which celebrated the winning features of the Roman Baths and showcased the National Autistic Society’s latest awareness campaign Too Much Information.
