Users of TIER e-scooters and WESTbikes across the West of England have covered more than one million miles since the scheme was introduced in September 2023.
One of the TIER WESTlink e-bikes available in Bath | Photo © TIER
TIER is celebrating the milestone by offering users a discount code to thank the people of Bath and Bristol, and to encourage more people to try out the service.
The fleet consists of 3,000 vehicles across the two cities, making it the largest tendered scheme in the UK, with further expansion due later this spring.
It is the first multi-modal system for the West of England region, featuring e-scooters, WESTbike e-bikes and WESTcargo e-cargo bikes, the first of which were launched earlier this month.
The milestone follows TIER enhancing aspects of the service based on user feedback.
Additional parking bays have been added, in co-operation with the West of England Combined Authority and local councils, and the parking verification process has been simplified.
TIER has additionally launched Park Assist, a tool which shows users where the nearest free parking bay is if the bay at their destination is at capacity.
To celebrate reaching the milestone, 1,000 new and existing users can claim a free unlock and 10 free minutes using code MILLION2024.
Jessica Murphy, Head of Public Policy UK at TIER, commented: “Reaching a million miles in just a few months is testament to the importance and popularity of micro-mobility in the West of England.
“This milestone showcases a stable, reliable, convenient service that has reached scale and is now one of the most popular in the country.
“We hope the changes we’ve made, especially around parking, show that we are listening to our users and constantly making tweaks to ensure we are meeting the needs of the people of Bristol and Bath.”
