As stores begin, and prepare, to reopen this week, SouthGate Bath has shared details of the extra measures it is putting in place to help keep customers and colleagues safe.
To help maintain social distancing, the SouthGate Bath team has installed signage throughout the centre to help everyone keep a two-metre distance from one another.
Enhanced hygiene and cleaning regimes will continue to be in place, with hand sanitising stations available to shoppers at key areas of the centre.
To help keep both staff and visitors safe, the SouthGate Bath team will also be provided with suitable PPE including gloves and face masks.
Guy Henderson, centre director at SouthGate Bath, said: “We’re looking forward to welcoming visitors back to SouthGate Bath, although we’re clearly not back to ‘business as usual’ just yet.
“In line with the latest government guidance, we have been working incredibly hard behind-the-scenes to put extra safety and hygiene measures in place.
“Because of this, things may look a little different when you next visit us, so please plan ahead and keep an eye out for new signage when you arrive.”
SouthGate Bath is also asking visitors to play their part in keeping everyone safe by respectfully following the new guidance and systems in place.
The centre has shared these tips to help customers preparing to visit in the coming weeks:
Please check opening times before you set off
Many retailers have adapted their opening hours to support the safe return to work of their staff, so always double-check with them directly before you set off.
You can find a list of open stores here: https://www.southgatebath.com/eatdrinkshop/now-open
Use contactless payment methods wherever possible
Many retailers are encouraging shoppers to use contactless payment methods where possible, as it means colleagues and shoppers don’t have to handle cash, or touch the payment terminal.
If you don’t have access to cashless payment methods then please check with retailers in advance before setting off to avoid disappointment.
Shop by yourself if you can
In line with government guidance, SouthGate Bath are asking visitors to shop by themselves wherever possible, and to keep household groups to a minimum if not.
Consider click and collect
Many retailers offer a click and collect service, meaning that you can place your order in advance and collect at a time to suit you.
Cafes and restaurants open at SouthGate Bath will offer either a delivery, click and collect or takeaway service and visitors are asked to take their food away to be enjoyed at home.
Please be patient
To make sure everyone can keep a two-metre distance while in the shopping centre, SouthGate will be monitoring their visitor numbers.
If the centre becomes particularly busy, you may be asked to queue considerately in a designated area outside of stores, and SouthGate may also temporarily close their car parks if the queuing systems reach capacity.