A “private litter army” handed out fines worth more than £100,000 in their first three months patrolling in Bath and North East Somerset.
The council drafted in 3GS in a crackdown on littering, fly-tipping, dog mess and other environmental crimes.
Between March and June, the firm’s four officers handed out 785 fixed penalty notices – worth £117,750 if everyone fined pays £150.
Among them was Peasedown St John grandmother Sally-Ann Fricker, who said she burst into tears after she was fined for feeding the pigeons crumbs from her sausage roll.
The incident was caught on camera and viewed more than 83,000 times within 24 hours.
3GS said it stood by the decision to fine her.
Liberal Democrat councillor David Wood, the cabinet member for climate emergency and neighbourhoods, said: “The contract with 3GS, signed by the previous administration, runs until March 2020.
“We are keen to ensure in the meantime its enforcement focuses on the right issues that matter to residents.
“Council officers work closely with 3GS in response to community complaints about littering and waste issues.
“We will be looking closely at the contract to see where we can make improvements to effectively tackle problems caused by waste and dog fouling in our city and across our towns and public green spaces.”
Speaking after Mrs Fricker was fined last month, Mr Wood said the Lib Dems were “generally skeptical about private litter armies”, adding: “We need to end the scourge of vermin in Bath city centre, but we need to apply some common sense while doing it.”
The contract with 3GS began on 1st March, at zero cost to B&NES Council.
Any funds 3GS receives above its costs are passed on to the authority or used by the firm for education and promotional purposes.
3GS, part of the Red Snapper Group, has four enforcement officers in Bath and North East Somerset, whose entry-level pay is £21-22,000.
A B&NES Council spokesman said: “Between March and June this year 785 fixed penalty notices were issued for littering, cigarette ends, chewing gum, dog fouling, fly-tipping and food.
“We get monthly updates from 3GS and have had 14 complaints, two suggestions.
“We have not logged any compliments, although officers acting on behalf of the council receive a positive response on the streets from residents who want us to take action.
“Fixed penalty notices are £150 or £100 with early payment.”
Stephen Sumner, Local Democracy Reporter