• Business
  • Community
  • Crime
  • Education
  • Health
  • Politics
  • What’s On
  • Traffic & Travel
  • Weather
Bath Echo
  • Monday 8th March 2021
  • Subscribe
  • Opinion
  • Reviews
  • Letters
  • Advertise
  • Contact Us
  • Digital Editions
Bath Echo

Bath, GB

  • Business
  • Community
  • Crime
  • Education
  • Health
  • Politics
  • What’s On
  • Traffic & Travel
  • Weather
Home
News Headlines
Health

RUH’s maternity services praised for ‘kindness and understanding’ in survey

Thursday 31st January 2019 Bath Echo News Team Bath Echo News Team Health

Share
Tweet
WhatsApp
Pin
Share
36 Shares

A survey of women’s experiences of maternity services across England has shown that many had a good experience at the RUH in Bath, better than other hospital trusts across a number of measures.

The findings are included in the national and annual Care Quality Commission (CQC) 2018 Survey of Women’s Experience of Maternity Care.

The survey looked at the whole experience of maternity care, from ante-natal care through to labour and birth, care in hospital after birth and care at home after the birth.

The RUH scored better than the national average in four areas, including: ‘At the very start of your labour, did you feel that you were given appropriate advice and support when you contacted a midwife or the hospital?’ and ‘If you contacted a midwife were you given the help you needed?’.

Other areas where the Royal United Hospitals Bath NHS Foundation Trust was rated above other trusts were: ‘Were you offered any of the following choices about where to have your baby?’ and ‘Thinking about the care you received in hospital after the birth of your baby, were you treated with kindness and understanding?’.

Lisa Cheek, RUH Director of Nursing and Midwifery, said: “We deliver almost 5000 babies a year to mothers at home, at the RUH, or in our Birthing Centres.

“These are encouraging survey results and an endorsement of the continuing care and professionalism of our staff towards women and their families.

“We will examine the information from the survey and identify any areas where we can further improve the services we provide.”

Sarah Merritt, Head of Nursing and Midwifery, said: “We are very pleased that the survey shows women rating our staff highly for providing care with respect and dignity, for their kindness and understanding, and for saying that they had trust and confidence in our staff during their labour.

“This is valuable feedback that we will act upon to provide an even better experience for those using our services in the future.”

The 2018 Maternity Survey is part of a national survey programme run by the CQC to collect feedback on the experiences of people using a range of NHS healthcare services across the country.

A total of 170 RUH Trust maternity service users responded to the survey – a response rate of 51.83 per centre, higher than the national average of 36.8 per cent.

Share
Tweet
WhatsApp
Pin
Share
36 Shares
Next article Council endorsed not-for-profit energy supplier Our Power ceases trading
Previous article Curo, Swan and Homes England partnership to deliver 1,000 affordable homes

Related Stories

Virtual reality tours offered for Royal United Hospital's youngest patients
Friday 5th March 2021

Virtual reality tours offered for Royal United Hospital's youngest patients

Businesses complete charity challenge raising more than £17k for the RUH
Thursday 4th March 2021

Businesses complete charity challenge raising more than £17k for the RUH

Mental health trust urges those struggling with eating disorders to seek help
Tuesday 2nd March 2021

Mental health trust urges those struggling with eating disorders to seek help

...
Followers
Follow
...
Likes
Like
...
Followers
Follow

Top Stories

36-year-old man sought by police after breaching non-molestation order

36-year-old man sought by police after breaching non-molestation order

Monday 8th March 2021
Alterations to Bath bus services as students return to schools and colleges

Alterations to Bath bus services as students return to schools and colleges

Monday 8th March 2021
Curo flats with "potentially flammable" cladding set to be demolished

Curo flats with "potentially flammable" cladding set to be demolished

Monday 8th March 2021
Those affected by urban gulls being encouraged to share their experiences

Those affected by urban gulls being encouraged to share their experiences

Monday 8th March 2021
CCTV appeal launched to identify man in connection with city centre graffiti

CCTV appeal launched to identify man in connection with city centre graffiti

Monday 8th March 2021
  • Business
  • Community
  • Crime
  • Education
  • Health
  • Politics
  • What’s On
  • Traffic & Travel
  • Weather
  • Back to top
Created by Media Bath - Regulated by IMPRESS

About the Bath Echo | Your City, Your News

We're your local independent newspaper covering news and events across beautiful Bath and the close surrounding villages. We're here to help keep Bathonians in the know about what's going on in their city.

Useful Info

  • House Rules
  • Cookie Policy
  • Contact Us
  • About Us
  • Terms & Conditions
  • Privacy Policy
  • Complaints Policy
  • Social Media Policy
© Bath Echo 2021. All rights reserved.
Produced by Media Bath Limited