A new joint provider will be taking over the running of the NHS 111 phone service from April across Bath and North East Somerset, Swindon and Wiltshire.
Practice Plus Group (PPG) will take on the running of NHS 111, and work in partnership with Medvivo, to provide the service for people looking for quick health and care advice over the phone.
DHU Healthcare, which currently works with Medvivo to deliver the 111 service, will step down from its role when its current contract expires.
New joint-provider PPG already manages NHS 111 services in Bristol, North Somerset and Gloucestershire.
The change in provider will have no impact on the way in which local people access the service, with those in need of advice and care over the phone still able to call 111 from any landline or mobile.
Gill May, Chief Nurse, Bath and North East Somerset, Swindon and Wiltshire Integrated Care Board, said: “We are pleased a new joint provider has been appointed, and we look forward to working with PPG as the local 111 service is a critical element of on-the-day advice and support.”
Liz Rugg, Chief Executive at Medvivo, said: “We are delighted to be working with PPG so that we can combine our local knowledge and expertise with a team who has significant scale and made a demonstrable commitment to the south west.
“I would like to take this opportunity to thank the entire DHU team for all their hard work as our partner since November 2021, and for their ongoing support until PPG commences in April.”
The employment of current DHU Healthcare staff, who are based in Chippenham, will transfer to PPG at the same time as the new contract begins.
