Heart nurse from the Royal United Hospital receives national recognition

Health care professionals throughout the UK and Europe have been recognised and honoured by patients for their exceptional quality of care and treatment, with a nurse from Bath included in the nominations.

Sponsored by The Pumping Marvellous Foundation, this award acknowledges the value that these health care professionals bring to the treatment of heart failure, producing optimal patient outcomes.

Measured by the individual patients’ experience, this award reflects the direct impact these five health care professionals have had in their local communities by producing the highest standard of care for their patients.

Catriona Glen, heart failure nurse at the Royal United Hospital, Bath, has been nominated by the patient community to receive a ‘You’re Simply Marvellous’ award.

Heart failure patient Sam Redmond-Lyon has commended Catriona for her outstanding dedication and message of hope to heart failure patients in the community.

Sam said: “While I was in and out of cardiac wards and intensive care, with chaos and worry all around, Catriona was all the reassurance I and my family needed.

“She understood the shocking realisation of vulnerability that many heart patients have to face at short notice. She guided me through the whole thing and helped me to keep trying hard to survive; I remember her reminding me of all the wonderful things that could still be in my future, when I’d almost forgotten that ‘outside’ even existed. 

“For emergency admissions, with her on my team I felt confident that I would receive good and co-ordinated care. When she arrived we all felt much safer.”  

As the representative of the UK heart failure patients’ voice, The Pumping Marvellous Foundation emphasises the importance of the patient perspective in recognising and rewarding health care professionals.

Nick Hartshorne Evans, Founder and CE of The Pumping Marvellous Foundation, said: “We are delighted that our patient community has chosen Catriona Glen, a Heart Failure Nurse from the Royal United Hospital in Bath to receive this yearly award from the charity.

“It’s so important that patients and their families can work with and operate as a team with their healthcare professional and Catriona Glen was only one of 5 chosen healthcare professionals across the United Kingdom to be nominated by the charity’s patients.

“A superb achievement and all 5 of the health care professionals should be proud of themselves.”

Awards are currently being received by health care professionals this week alongside a personalised commendation letter explaining the reasons behind their selection.

“Congratulations to all the winners. We recognise that there are so many fantastic health care professionals out there and to all those who haven’t won, I’d like to take this opportunity to thank you for all your amazing work,” concluded Angela Graves, Clinical Lead of The Pumping Marvellous Foundation.