People in Bath who are looking for a reliable tradesman are being encouraged to search a database of businesses approved by B&NES Council.
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The Buy with Confidence scheme provides members of the public with a list of companies that have given their commitment to trading fairly and have undergone a series of detailed checks by the local authority’s Trading Standards team.
Businesses are only permitted to join the scheme once they have passed a series of stringent checks including research into their trading history and financial background, a review of their complaint history and customer references and for those working in and around people’s homes, a criminal record check.
Once on the scheme they will continue to be monitored.
Residents can use the Find a Business search tool on the Buy with Confidence website, put in their postcode and select the type of business they want – for example a plumber.
From the list of local businesses, you can view their business profile, read customer reviews and send them an email.
Councillor Tim Ball, cabinet member for neighbourhood services, said: “The Buy with Confidence scheme gives B&NES residents peace of mind, knowing that each business has gone through a strict vetting process before being approved and will be trustworthy and provide good service.
“We encourage local businesses to join the scheme as a way to set themselves apart and demonstrate to potential customers that they take fair trading and customer service seriously.”
The Buy with Confidence scheme launched in 2008 and 67 councils across the country are signed up.
If you are a business wanting to boost your credibility and attract more customers, you can find out more and start your registration on the Buy With Confidence website.
Bath & North East Somerset Council’s Trading Standards team will then contact you within five working days with further details.
To be eligible, businesses must be based in Bath & North East Somerset, have been trading for at least six months and must not cold call customers.
Bath & North East Somerset Council has waived the usual application fee for businesses joining the scheme and discounted membership is available for sole traders with no employees.
The Trading Standards team advises residents to always ask for proof of identity before letting any tradesperson into their home. If you need to check, ring their employer using the number listed in the phonebook or online.
