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Help being offered for Bath residents struggling to pay their water bills

Thursday 30th January 2025 Bath Echo News Team Business, Community

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People across the Bath area who are struggling with their bill payments are being urged to contact Wessex Water to see what additional help they may be entitled to.

According to Martin Lewis’ Money Saving Expert, millions of UK households are missing out on a range of benefits they may not know they can receive.

Wessex Water was the first UK water and sewerage company to introduce tailored payment schemes for customers who need extra help and, to date, has helped more than 60,000 people who are struggling with bills or debt.

Schemes include a reduced bill, which offers various discount bands based on a customer’s ability to pay, and a 20% bill reduction for customers on Pension Credit or whose sole income is the state pension.

Kate Robbins, Wessex Water’s Head of Customer Policy, said: “We understand that some households will find any increase in their water bill hard to afford.

“If you are struggling, please don’t worry. The range of help we offer includes flexible payment plans, payment breaks, debt support and more.”

You can find out more about the support available at wessexwater.co.uk/help-to-pay.

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