Two new Fire Control Operators, who provide a calm and reassuring voice at the end of the phone when you call 999, have graduated at Avon Fire & Rescue.
Chloe and Alistair have graduated as Fire Control Operators | Photo © Avon Fire & Rescue Service
After completing a rigorous training programme, Chloe and Alistair are now fully prepared to serve the local community.
The graduates successfully completed a challenging and comprehensive training journey starting with a 12-week introductory course.
They will now undergo two years of self-study, four phased exams, and a final assessment.
A special graduation ceremony was held at Fire Control in Lansdown, Bath on Friday 29th November, where the graduates were joined by proud family and friends.
The event featured a presentation of certificates and awards to honour their achievements, followed by a tour of the Control Room, giving guests an insight into the vital work carried out behind the scenes.
As Firefighter Control Operators, they will play a critical role in ensuring swift and effective responses to emergencies.
From handling 999 calls to mobilising crews and resources, their professionalism and expertise will help save lives and protect communities across the region.
Group Manager for Fire Control, Catherine Withers, said: “We are incredibly proud to welcome our two newest Firefighter Control Operators to the team.
“Their hard work and commitment throughout this demanding process is truly commendable.
“They will now take on an essential role in keeping our communities safe, and I know they will excel in their careers with Avon Fire and Rescue Service.”
