A local home care company which has been supporting residents for nearly 40 years is celebrating its latest milestone.
Featherbed Homecare and its sister company Featherbed Care started life as an agency for nannies back in 1986, from founder Sally Carpenter’s home in Featherbed Lane, Clutton.
The company changed direction back in the 1990s and began to offer care services across the region.
Featherbed, which is still under the ownership of Ms Carpenter, offers live-in care services to people who wish to stay in their own homes with a private live-in carer.
The company has purposely stayed small throughout the years, enabling everyone to know each other well and be able to provide the best care and support possible.
Sally said: “All we want to do is provide an excellent and affordable service where people can stay secure and happy in their own homes for as long as they wish.
“Finding the right carer is the most important factor and we are so fortunate to have many excellent carers who have been with the agency for a long time.
“Our fully trained and experienced carers help people with all sorts of illnesses, such as MS, Parkinson’s, Motor Neurone, strokes, and cancer.
“One service that is close to my heart is Palliative care and being able to support someone at the end of their life knowing that they are in the secure and familiar surroundings of their own home.
“We are like one big family, which is how we will continue. Unlike other agencies, many do not visit their clients or support their carers.
Sally recalls the early days when the nanny agency provided companions to the elderly.
She added: “We had a wonderful team of local older ladies who lived with clients as companion carers but that all changed when the Care Act came in.
“At that time there weren’t that many agencies providing live-in care but suddenly once the Act came in there seemed to be an explosion of men in suits opening care agencies
“We will continue to do everything possible to provide our clients an excellent, friendly, and affordable service.”
Featherbed Care is registered with the Care Quality Commission and is rated Good.
