The Bath Mill Lodge Retreat has been presented with a top regional tourism award by UK holiday giant Hoseasons, during an evening of celebrations for self-catering parks across the country.
Bath Mill Lodge Retreat was crowned Best Large Lodge Escape destination in Devon & Somerset at Hoseasons’ 13th annual Gala Awards evening – a celebration of the self-catering specialist’s lodge and holiday parks across the UK that have achieved the highest scores in independent customer satisfaction surveys.
Commenting after the award was presented at the Celtic Manor Resort in Newport, South Wales, William Pascoe, General Manager at Bath Mill Lodge Retreat, said: “This is fantastic news. The success of our business is ultimately dependent on how holidaymakers feel about their stay with us, so receiving an award based on the strength of our customer satisfaction scores is particularly pleasing.
“We do everything we can to give our guests a first-rate experience whenever they visit, so it’s nice for the team to get the recognition they deserve.”
Speaking after presenting the award, Simon Altham, Managing Director, Revenue at Hoseasons, said: “It was an absolute pleasure to hand over this award to the team at Bath Mill Lodge Retreat.
“We all know the importance that positive reviews can have on bookings and it’s clear from the feedback they’ve been receiving that they’re doing a fantastic job of looking after our customers.
“They deserve all the plaudits that come their way and I wish them every success for the year ahead.”