The Roman Baths has been awarded a Certificate of Excellence by the online review site TripAdvisor for consistently earning exceptional ratings from visitors.
Christine Petersen, President of TripAdvisor for Business, said that the award was presented to the Roman Baths as a testament to its high standards.
She said: “We’re proud to recognise the Roman Baths for earning exceptional traveller ratings over the past year. The Certificate of Excellence honours businesses that consistently earn top ratings from travellers. With a rating of 4.5 (out of 5), the Roman Baths has earned a place among the very best. This award, which is given only to the most exceptional performers in TripAdvisor’s global business community, is a significant achievement deserving of recognition.”
Councillor Cherry Beath (Lib-Dem, Combe Down), Cabinet Member for Sustainable Development, said: “We are thrilled by this award as the high traveller ratings are completely independent and show that visitors have a terrific time at the Roman Baths whatever time of year they visit.
“It reflects Bath & North East Somerset Council’s commitment to keeping the Roman Baths a favourite among visitors by making improvements such as modern interpretation, helping people to imagine life in Roman Bath; conservation that improves the look of the monument and protects it for future generations, and a wide range of access measures including new lifts and inclusive interpretation. These recent improvements have helped the Roman Baths to have its most successful year, in terms of visitor numbers, for a generation.”
The TripAdvisor website encourages tourists to comment on and rate the places they visit to help others research and plan their own trips. The comments made on the site by visitors to the Roman Baths include:
“One of the best museum experiences I’ve had.”
“This was our highlight of our trip to Bath. We were there for a lot longer than expected, there is a lot to see and do … We went early evening in July, when they are open until 10 and there was no queue to get in.”
“Well worth using the audio devices, kept the kids engaged for the whole journey. Interactive displays and Romans in costume and character adds to it all. Well worth a visit.”
This latest award follows on from the Roman Baths’ triumphs earlier this year with a Silver Merit Award of Excellence from the Irish tourism industry and a Highly Commended for offering Access for All in the South West Tourism Excellence Awards.
For more information about Bath & North East Somerset Council’s Roman Baths visit www.romanbaths.co.uk or call 01225 477774.